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Who are you?

  • Business or other commercial enterprise
  • International post secondary school
  • College or university
  • Media
  • Education finance organization
  • Outreach program (TRIO, GEAR UP, or other)
  • Government agency
  • Research organization
  • High school or district
  • Student, alumni, or parent
 

What can we help you with?

  • Request information/Sign up
  • Billing question
  • Report a problem/Get help
  • Other
 

Which Clearinghouse service would you like to inquire about?

  • DegreeVerify
  • EnrollmentVerify
 

Please provide some additional details:

  • What is your anticipated annual verification volume?
  • For what purpose are you performing the verification?
 

What do you need help with?

  • DegreeVerify
  • EnrollmentVerify
  • DegreeVerify (Dispute the result)
  • EnrollmentVerify (Current term enrollment data)
  • Web Services
  • Professional Certification Verification
 

What is your question?

  • Account Number (if applicable)
  • For what purpose are you performing the verification?*
  • Enter your question below:*
 

What is your question?

  • Verification Service Order ID#*
  • Reason for dispute:*
 

What is your question?

  • Account Number
  • Enter your question below:*
 

What is your question?

  • Account Number (if applicable)
  • Enter your question below:*
 

What is your question?

  • School's Full Name*
  • Semester/Term You Want to Confirm (Example: Spring 2015)*
  • State*
 

What is your question?

  • Enter your question below:*
 

What is your billing question?

  • Account Number (if applicable)
  • Enter your billing question below:*
 

What is your question?

  • Enter your question below:*
 

How can we reach you?

  • First Name*
  • Email*
  • Last Name*
  • Confirm Email*
  • Business/Organization Name*
  • Phone
    - -
 

What can we help you with?

  • Request information/Sign up
  • Billing question
  • Report a problem/Get help
  • Other
 

Which Clearinghouse service would you like to inquire about?

  • Advanced Registration
  • Meteor
  • Compliance
  • Reverse Transfer
  • DegreeVerify
  • Student Self-Service
  • EnrollmentVerify
  • StudentTracker (educational research)
  • Gainful Employment Reporting
  • Transcript Services
  • Good Student Discount Certificates
 

What do you need help with?

  • Advanced Registration
  • Help with an audit
  • DegreeVerify
  • Student Self-Service
  • Enrollment Reporting (CORE service)
  • StudentTracker
  • Electronic Transcript Exchange (ETX)
  • Submitting a data file via FTP
  • EnrollmentVerify
  • Reverse Transfer
  • Gainful Employment Reporting
  • Transcript Ordering
  • Good Student Discount Certificates
  • Transmission schedule question
 

What is your question?

  • Enter your question below:*
 

Select the category that best relates to your question:

  • 150% Regulations
  • Compliance Reporting Timeframe
  • SCHER Report
  • Enrollment Reporting Compliance
  • Summer Enrollment
 

What is your question?

  • Enter your question below:
 

What type of file are you trying to submit?

  • DegreeVerify
  • Enrollment
  • Electronic Transfer Exchange
  • StudentTracker
 

What is your question?

  • Username
  • Enter your question below:*
 

What is your billing question?

  • Account Number*
  • Enter your billing question below:*
 

What is your question?

  • Enter your question below:*
 
To learn more about Meteor, request information, or sign up, please visit our Meteor Network site.
 

How can we reach you?

  • First Name*
  • Title*
  • Last Name*
  • Email*
  • School Name*
  • Confirm Email*
  • School Code*
  • Phone
    - -
 

What can we help you with?

  • Request information/Sign up
  • Billing question
  • Report a problem/Get help
  • Other
 

What is your question?

  • Enter your question below:*
 

What is your billing question?

  • Account Number*
  • Enter your billing question below:*
 

What is your question?

  • Enter your question below:*
 

How can we reach you?

  • First Name*
  • Organization Name*
  • Last Name*
  • Email*
  • Title*
  • Confirm Email*
  • Phone
    - -
 
Please visit our Research Center website at nscresearchcenter.org.
 

What can we help you with?

  • Request information
  • Transcript billing question
  • Report a problem/Get help
  • Verification Services billing question
  • Other
 
You can verify your enrollment, order transcripts, check your student loan and more at MyStudentCenter.org
 

What do you need help with?

  • Check the status of a transcript order
  • Check the status of a DegreeVerify request
  • Change a transcript order
  • Dispute the result of a DegreeVerify request
  • Other transcript-related question
  • Check the status of a student loan balance
  • Find out when current term enrollment data
    will be available via EnrollmentVerify
  • Check the status of a student loan deferment
 
See our instructions for checking the status of your transcript request online.
 
Information about how to change or cancel a transcript order can be found here.
 

Please provide the following information:

  • Transcript Order Number (from your credit card receipt email)*
  • Reason for dispute:*
 
See our instructions for checking the status of your DegreeVerify request online.
 

Please provide the following information:

  • Verification Services Order ID Number (located on your credit card receipt email)*
  • Reason for dispute:*
 
For information on your student loan balance, log onto the U.S. Department of Education's National Student Loan Data System (NSLDS) at www.nslds.ed.gov.
 
NOTE: If you are still enrolled and received a repayment letter, you should contact your school to verify that the deferment has been processed.
 

If your deferment has not been processed, please provide the following information:

  • Your Date of Birth:*
    / /
  • Your School's Full Name:*
  • State:*
  • Your Lending Institution (Bank):*
  • Description of Issue:
 

Please provide the following information:

  • Your School's Full Name:*
  • State:*
  • Semester You Want to Confirm (Example: Spring 2015):*
 
Refunds for a transcript order are reviewed on a case-by-case basis. To request a refund for a transcript order, email transcripts@studentclearinghouse.org. Please include the Transcript Order number of your transcript ordering request (located on your credit card receipt email). A representative will review your request and contact you.

Important: We cannot refund the National Student Clearinghouse fee or the fees associated with electronic transcripts.
 
Refunds for a verification are considered on a case-by-case basis. To request a refund for a verification, email degreeverify@studentclearinghouse.org. Please include your Verification Services transaction ID (located on your credit card receipt email).
 

What is your question?

  • Enter your question below:*
 

How can we reach you?

  • First Name*
  • Email*
  • Last Name*
  • Confirm Email*
  • Phone
    - -
 
Please visit our Media Center website at NSCnews.org.
 

What can we help you with?

  • Request information/Sign up
  • Billing question
  • Report a problem/Get help
  • Other
 

Which Clearinghouse service would you like to inquire about?

  • Enrollment Reporting
  • Total Enrollment Reporting Process (TERP)
  • Meteor (real-time loan tracking and debt management tool)
 

Which Clearinghouse service can we help you with?

  • Submitting a member overlay file via FTP
  • Total Enrollment Reporting Process (TERP)
 

What is your question?

  • Account Number*
  • Enter your question below:
 

Please describe your billing question

  • Account Number*
  • Enter your question below:*
 

What is your question?

  • Enter your question below:*
 
To learn more about Meteor, request information, or sign up, please visit our Meteor Network site.
 

How can we reach you?

  • First Name*
  • School/Organization Name*
  • Last Name*
  • School/Organization Address*
  • Email*
  • City*
  • Confirm Email*
  • State*
  • Phone
    - -
  • Zip*
 

What can we help you with?

  • Request information/Sign up
  • Billing question
  • Report a problem/Get help
  • Other
 

Which Clearinghouse service would you like to inquire about?

  • DegreeVerify
  • StudentTracker (educational research services)
  • EnrollmentVerify
 

What do you need help with?

  • DegreeVerify
  • StudentTracker (educational research services)
  • EnrollmentVerify
 

What is your question?

  • Account Number*
  • Enter your question below:
 

What is your billing question?

  • Account Number*
  • Enter your billing question below:*
 

What is your question?

  • Enter your question below:*
 

How can we reach you?

  • First Name*
  • Email*
  • Last Name*
  • Confirm Email*
  • Government Agency*
  • Phone
    - -
 

What can we help you with?

  • Request information/Sign up
  • Billing question
  • Report a problem/Get help
  • Other
 

Which Clearinghouse service would you like to inquire about?

  • Electronic Transcript Exchange (ETX)
  • StudentTracker for High Schools
  • StudentTracker for High Schools
    through your Naviance account
 

How did you hear about us?

  • Please select an option*
 

What do you need help with?

  • Question about my reports
  • Creating my data file
  • StudentTracker for High Schools
  • Electronic Transcript Exchange
  • Submitting a data file via FTP
  • My login credentials
 

What is your question?

  • Account Number*
  • Enter your question below:
 

What is your billing question?

  • Account Number*
  • Enter your billing question below:*
 

What is your question?

  • Enter your question below:*
 

How can we reach you?

  • First Name*
  • Email*
  • Last Name*
  • Confirm Email*
  • Title*
  • Phone
    - -
 

How can we reach you?

  • First Name*
  • Email*
  • Last Name*
  • Confirm Email*
  • High School/District Name*
  • Type of Organization*
  • Phone
    - -
 

Where are you located?

  • Number of schools in your district*
  • City*
  • Zipcode*
  • State*
 

Where are you located?

  • District Name
  • School Address*
  • City*
  • Zipcode*
  • State*
 
If you would like to sign up for StudentTracker for High School through your Naviance account, please contact your Naviance representative directly.
 

What can we help you with?

  • Request information/Sign up
  • Billing question
  • Report a problem/Get help
  • Other
 

Which Clearinghouse service would you like to inquire about?

  • Enrollment reporting services for non-U.S. institutions
 

Which Clearinghouse service can we help you with?

  • Enrollment reporting services for non-U.S. institutions
 

What is your question?

  • Enter your question below:*
 

What is your billing question?

  • Account Number*
  • Enter your billing question below:*
 

What is your question?

  • Enter your question below:*
 

How can we reach you?

  • First Name*
  • Email*
  • Last Name*
  • Confirm Email*
  • School Name*
  • Phone
    - -
  • School Code*
 
  • Visit our self-service Help Center

  • Call us at
    703-742-4200
    M-Th: 9am-7pm, ET
    F: 9am-5pm, ET

  • Visit the site created just for you! MyStudentCenter.org